“Do you have availability this weekend?”
Your AI can respond to supported Facebook or Instagram enquiries, answer approved questions and help the client move towards a booking — even after closing.
AI Front Desk for beauty, skin & aesthetics
More enquiries answered. More appointments booked.
An AI Front Desk that can answer customer calls, website questions and supported social messages, help clients book appointments and take pressure off your team — 24 hours a day.
✓ Less pressure on reception✓ Faster replies, day & night✓ More enquiries into bookings✓ Fully managed by AIGEN
The opportunity doesn't stop at closing time
Every unanswered enquiry could be your next booking.
A client checks a facial price at 9pm. Someone messages about lip filler while your practitioner is in treatment. Another caller wants to book but reception is busy. AIGEN helps you respond while the interest is still there.
“Can I book a consultation?”
When staff are with clients, AI phone handling can answer routine enquiries and help callers book, without constantly interrupting the front desk.
“What's included in this treatment?”
Website voice or chat can explain your approved services, pricing and booking process, then offer the next step while the client is still interested.
Omnichannel enquiry handling
One front desk. More ways for customers to reach you.
Connect supported channels into a shared enquiry workflow. AIGEN can reply to routine messages straight away, keep the conversation going, answer approved FAQs and help the customer book — instead of making your team monitor inboxes all evening.
Always responsive. Even when your clinic isn't open.
fFacebook Messenger enquiries
◎Instagram Direct messages
♪TikTok Where messaging integration is supported
Website & phone Voice, chat and calls
Support depends on each platform's available integrations and the customer's configured accounts. TikTok direct-message automation is not guaranteed.
What it actually does
From first question to booked appointment.
This isn't just a chatbot that collects a number and promises a callback. AIGEN can have useful conversations with customers and help turn their interest into confirmed appointments.
Less admin. More appointments.Let the team concentrate on clients while routine enquiries keep moving.
01
Answers approved treatment questionsPrices, durations, opening hours, preparation and routine booking FAQs.
02
Handles phone, web & supported messagesPrompt replies when staff are busy, closed or helping clients.
03
Can book directly — or send a booking linkIntegrates with compatible booking software where configured, or sends customers the right link to finish booking.
04
Keeps clinical judgement with professionalsTreatment suitability, medical concerns and complex decisions are handed to your qualified team.
Live demonstration
Try the AI Front Desk for yourself.
Ask about treatments, typical booking questions or the next step. This is an illustrative beauty and aesthetics demo — a live client setup is customised to each business.
1
Ask a routine question“How much is a facial?” or “What time do you close?”
2
See how it respondsApproved information and helpful follow-up questions.
3
Move towards a bookingA relevant booking link, or direct booking where supported and connected.
More than answering calls
Keep clients engaged after the appointment.
Useful automation doesn't end at the booking. AIGEN can help your team stay in touch with clients without adding another manual task.
01Google review requests
Invite customers to leave an honest Google review after their visit, using an approved follow-up workflow.
02Appointment reminders
Reduce manual reminder work and help clients remember their booking when appointment data is available.
03Rebooking prompts
Encourage customers to return for repeat services at sensible intervals you approve.
04Missed enquiry follow-up
Help recover routine enquiries and keep conversations moving towards appointments.
Simple managed pricing
AI Front Desk & Lead Capture — €397/month.
A managed customer-enquiry system for busy salons and clinics. More opportunities to book. Less pressure on your team. No need to replace your existing website.
7-DAY FREE PILOT · PHONE + WEBSITE
Always ready to answer.
€397 /month
Our full managed AI Front Desk & Lead Capture System, tailored to your clinic's services, enquiry channels and booking flow.
Includes 200 AI voice minutes each month. Additional minutes are €0.30 each.
Start with a focused seven-day pilot using phone and website enquiry handling. Social messaging and additional automations are configured for the ongoing service as agreed.
One-off setup · only if you continue€500 setup fee
Payable only if you choose the full managed AI Front Desk after your free pilot. This covers your agreed full rollout and configuration.
7-day free pilot: €0 upfront. No deposit, no setup fee and no obligation to continue.
The free seven-day pilot includes up to 100 AI voice minutes. Any additional usage or custom integrations must be agreed separately in advance; there is no automatic charge or paid conversion at the end of the pilot.
What's included
✓
AI telephone answeringRoutine phone enquiries and booking assistance.
✓
Website voice & chatHelpful 24/7 responses to approved FAQs.
✓
Supported social messagingConnected inbox channels as agreed.
✓
Booking assistanceCompatible direct booking or existing booking link.
✓
Lead capture & handoverEnquiry details and staff follow-up where needed.
✓
Google review automationApproved post-visit review requests.
✓
Reminders & reactivationWhen relevant data and workflows are available.
✓
Managed setup & updatesConfiguration and ongoing service support.
Integrations are scoped to your existing systems. Supported channels, direct-booking compatibility, messaging permissions, usage and any implementation charges are confirmed before setup. A new website is not included in this subscription.
Common questions
Good questions. Simple answers.
Does the AI answer our salon phone calls?
Yes. AIGEN can provide backup phone answering when your reception team is busy, calls overflow or your salon is closed. It can answer approved questions, take the caller's details, send the right booking link and pass enquiries to your team. Call forwarding or your phone-provider setup is agreed with you first.
What happens to calls when we're closed?
Your AI Front Desk can keep answering selected incoming calls after hours, at weekends and on your days off. It can handle routine enquiries immediately and send your team a summary of anything that needs personal follow-up when you reopen.
Can it book appointments, or does it just take messages?
It can do more than take a message. Where your booking system supports a configured integration, the AI can book directly into the calendar. Otherwise, it can send the customer the correct booking link and capture any enquiry that needs a member of your team to respond.
Will it work with our existing website or booking system?
Yes. You do not need a new website. We can add the assistant to your current site and use your existing booking links. Direct calendar access depends on compatibility with your particular booking system and the integration agreed during setup.
Can it answer questions about treatments, prices and training courses?
Yes. We configure the assistant using the information you approve, such as treatments, prices, opening hours, courses, enrolment options and booking procedures. It can direct customers to a relevant treatment booking link or course page, or pass a more detailed enquiry to your staff. Clinical suitability and medical questions always go to qualified professionals.
Can it send appointment reminders to help reduce no-shows?
Yes. The full service can send automated appointment reminders by supported SMS, email or other agreed channels when the necessary booking details and permissions are available. You can agree the reminder timings and messaging with us. Reminders help reduce forgotten appointments, but cannot guarantee there will be no no-shows.
Can it follow up with customers and request Google reviews?
Yes. After the full setup, AIGEN can send approved follow-ups, rebooking reminders and genuine Google review requests where customer consent and the appropriate appointment data are available. Review requests are not limited to customers expected to leave positive feedback.
Does it respond to Facebook and Instagram messages too?
Yes, where your business accounts are supported, authorised and connected. Social messaging is part of the agreed full rollout after the pilot; it is not included in the initial phone-and-website-only test. Other platforms are assessed individually.
Do I have to pay anything to start the seven-day pilot?
No. The seven-day pilot is free, with €0 upfront, no deposit and no setup fee. We test phone and website enquiry handling with up to 100 AI voice minutes. Nothing converts automatically to a paid service, and any extension or extra usage would need your agreement first.
How do the included AI minutes and extra usage work?
The ongoing €397/month AI Front Desk plan includes 200 AI voice minutes each month. If you use more than 200 minutes in a month, additional AI voice minutes are charged at €0.30 per minute. The free seven-day pilot includes up to 100 AI voice minutes with no obligation to continue. Any pilot extension or extra trial usage must be agreed in advance; there are no automatic pilot overage charges.
When is the €500 setup fee payable?
Only if you are happy with the pilot and decide to proceed with the full managed service. At that point there is a one-off €500 setup fee for the agreed wider rollout. You do not pay that fee to try the seven-day pilot.
How much is the ongoing service after the pilot?
The full managed AI Front Desk is €397 per month, plus the one-off €500 setup fee if you choose to continue. The monthly plan includes 200 AI voice minutes. Additional AI voice minutes cost €0.30 each. Messaging costs or special integrations are discussed with you in advance. You are not automatically subscribed when the free trial ends.
What happens at the end of the trial if we decide not to continue?
There is no obligation and no automatic charge. We review the pilot with you, and you can decide whether the full service is worthwhile for your business. If you choose not to proceed, the trial ends without activating the paid rollout.
Can the AI advise which cosmetic treatment is medically suitable?
No. The AI can answer approved administrative and service questions, but clinical decisions, contraindications, suitability and medical advice remain with qualified professionals.
Your next enquiry could come at 9pm
Let AIGEN answer it — and help turn it into a booking.
Less pressure on reception. Faster answers for customers. More chances to turn enquiries into booked appointments. Let's talk about how it could work in your clinic.