AIGEN — A Managed AI Call-Overflow Service
AIGEN answers overflow calls, captures enquiries, sends clear summaries, and provides Irish-based support — fully managed, not a DIY tool.
It answers overflow calls, collects the caller’s details, and sends a clear summary to your team - so fewer opportunities slip away.
Managed setup. Irish-based support. Built around your business.
Here’s Exactly What AIGEN Does for Your Business
AIGEN is a managed AI call overflow system that supports reception, captures enquiries, and sends clear summaries to the team.
Answers Overflow Calls
When reception is busy, closed or unable to answer.
Captures Enquiry Details
Name, phone, reason, urgency and preferred time.
Sends Clear Summaries
Clean email or WhatsApp summary sent after each call.
Supports Reception
A safety net for missed calls, not a replacement.
Expertise You Can Trust
AIGEN is built and managed by Robbie O’Malley, combining web design, automation, AI systems and practical business experience.
This is not DIY AI software — AIGEN is set up, tested, monitored and refined around your business.
AIGEN is a fully managed service with Irish-based support — not a faceless AI tool. We set up, monitor and refine your AI systems to capture every lead and maximize every opportunity.
Hi, I'm Robbie O'Malley, founder of Aigen.ie. With years of experience helping Irish businesses grow using technology, I started Aigen to solve the single biggest problem facing service businesses today: lost revenue from missed calls.
Contact Robbie: [email protected] | +353 1 912 8761 | LinkedIn
Missed Calls Become Missed Opportunities
Every missed call could be a new patient, booking, quote request, or high-intent enquiry. AIGEN helps make sure those opportunities are captured instead of lost.
47%
of businesses miss calls from potential customers
80%
of callers don't leave voicemail
24/7
coverage when reception is unavailable
Hear the Difference That Builds Trust
AIGEN uses a natural, professional call flow to guide callers, capture details and handover to your team.
- natural voice options
- structured call flow
- enquiry details captured
- summary sent instantly
- adjusted around your business
You’ll see exactly how the assistant answers, qualifies, and books - using your own scripts and objections.
How It Works - From Answering Calls to Driving Sales
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Caller Rings
A customer or patient calls.
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AIGEN Answers
If reception is busy or closed, AIGEN picks up.
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Details Captured
Key info and urgency logged.
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Summary Sent
Clean summary delivered to your team.
Not DIY AI Software — A Managed Call Overflow Service
Most AI receptionist tools leave you to figure everything out yourself. AIGEN is different.
We set up, train and manage the system around your business, services and call flow.
Built Around Your Business
- Customised call flow tailored to your services
- Service & caller-type configurations
Enquiry Capture System
- Calls are answered and caller details are captured
- Summaries are sent to your team
Managed and Supported
- Ongoing monitoring and adjustments
- Full support—no prompt engineering required from your team
Lead Capture System in Action
Every overflow enquiry can be logged in your AIGEN CRM, giving your team a clear record of calls, urgency and follow-up status.
AIGEN catches the enquiry before it is lost.
- Caller details captured
- Reason for enquiry recorded
- Urgency identified
- Preferred appointment time collected
- Summary sent to team
- Enquiry stored for follow-up
Everything You Need to Know - At a Glance
Does the AI sound human?
Yes. AIGEN uses natural, brand‑tuned Irish voices—friendly, professional, or casual. Most callers think they’re speaking with a person. For complex requests, it hands off to your team seamlessly.
There are cheaper AI receptionist tools out there, but the quality depends heavily on the voice, the AI model, the call flow and how it’s configured. This isn’t just a cheap answering bot — it’s a managed clinic-specific call overflow system that uses a premium AI model.
How long does it take to set up?
Go live in as little as 7 days. Spend about 15 minutes sharing details, and we’ll configure, train, and connect everything for you. It doesn't matter what type of business it is. We design an AI for your business. This system converts missed calls into confirmed revenue for you. It turns problems into profit.
What if the AI doesn’t know an answer? Can I customize responses?
Your AI knows when to escalate. It can share your contact details, notify your team, or transfer the conversation—so customers always get help. You control greetings, tone, and phrasing, so it always sounds on‑brand.
Can the AI book appointments?
Yes, where supported. The AI can capture preferred appointment times and, where Google/Outlook calendar or (clinic pro) API/webhook integration is available, direct booking may be possible. For clinic systems without open integrations, the AI sends a clear summary to reception so your team can confirm and book the patient as normal.
How much does it cost?
Simple, transparent pricing: €500 one-time setup fee — We build and customize your AI. €297 per month Pro Plan / €597 Clinic Pro Plan — Management and support. (See Plans Below) No hidden fees - call minutes are covered under a fair usage policy.
Honest & Predictable Pricing: Don't be fooled by low introductory prices designed to hide expensive per-minute fees.
Do you charge per call and message?
Call minutes are covered under a fair usage policy (up to 300 minutes per month - 20c per min after that).
10c per whatsapp msg sent - Only charged when a real enquiry comes in or a lead is handled.
Clinic Pro Includes up to 500 AI call minutes per month for normal overflow usage. Additional AI call time is billed at €0.20 per minute if usage goes above the included allowance.
We’d always flag usage clearly with you before it became an issue.
What support do I get?
You get 24/7 support. We’re always here when you need us.
How many calls can the AI handle?
A human receptionist can only handle one call at a time. On a busy morning, that means lost bookings and frustrated clients. Our AI is different.
Infinite Capacity: Our system can handle 1, 10, or 100 calls simultaneously.
Irish-Based Support — Built for Real Businesses.
AIGEN is designed for Irish clinics and service businesses that want a practical, managed way to capture missed calls without adding pressure to their team.
You get local setup, direct support, and a system built around how your business actually handles enquiries.
Client Testimonials
Real client testimonials with names, roles, and images to build trust and demonstrate results.
Barry Walsh
Owner at Midland Surveying
Excellent finished product; professional and competent service.
Richard Shortall
Property Maintenance & Refurbishment Specialists
Hassle-free process with great results — we'll work with Robert again. – Richard
Our Plans
Choose the right level of call overflow support for your business.