AIGEN Dental AI Receptionist
AI receptionist for dental clinics

When reception is busy, who answers the next patient call?

AIGEN Dental backs up your front desk when calls come in during treatment, after hours, or when reception is busy — answering instantly, capturing patient enquiries and sending your team a clear summary. Every patient call deserves a response.

Test the Live Demo → Start Your Free 14-Day Pilot
Managed by AIGEN, not left to your team. We set up the call flow, monitor the early calls, refine the AI and keep you informed — so you get peace of mind, not another system to manage.
Answers when you can’t
Captures patient enquiries
Software integration where supported
Backs up reception
✦ Live Voice Demo
Online

Test the AI receptionist live.

Click or tap the microphone once and test how it handles a real dental enquiry. Don’t hold the button down.

If your desktop PC does not have a working microphone, open this page on your phone. No phone call required.
How it works

Every caller gets a professional first response — even when reception is already busy.

1

A patient calls the clinic

A patient calls while reception is with someone at the desk, the team is chairside, or the clinic is closed.

2

AI answers when reception can’t

The AI gives an instant response, captures the enquiry and keeps the conversation focused.

3

Key details are captured

We collect name, contact details, reason for enquiry, preferences and urgency where relevant.

4

Your team gets a clear summary

Your team receives the caller’s details, reason for calling, urgency and preferred appointment time. Where supported, AIGEN can connect with your booking/PMS software.

The AI is not replacing reception. It is backing them up. It never gives medical advice or diagnoses — it captures information and routes it to your team.
Safe, private & designed for clinics

Only the details your dental clinic needs. No diagnosis. No medical advice.

Our AI receptionist is built for dental clinics. It captures and routes information — never diagnosing, treating or giving medical advice. If a patient mentions something urgent, the AI follows your process and gets it to the right person quickly.

We’re GDPR-aware and designed with privacy and compliance in mind.
✓
Built around your dental clinicTailored to your services, opening hours and front-desk workflow.
✓
Captures the right caller detailsGet the information your team needs to act quickly.
✓
Sends urgent calls into your processWe identify urgency and escalate appropriately.
✓
Supports booking workflowsSupports your systems and booking tools where available.
Better for your patients. Better for your team.

A calmer reception starts with better call overflow.

Reduce pressure on reception

The AI handles routine enquiries, captures the right details and keeps everything organised — so your team is not juggling patients at reception, chairside work and missed calls all at once.

Capture enquiries before they disappear

When your team cannot answer, the AI captures the enquiry before it disappears.

Give callers an immediate response

Callers feel acknowledged instead of ringing out, waiting on hold or hitting voicemail.

Turn missed-call logs into clear records

Your team sees who called, what they needed, how urgent it was and how to follow up.

Handle after-hours enquiries

Even after hours, callers can be acknowledged and captured for follow-up.

Protect staff time during treatment blocks

Fewer interruptions while clinicians are treating and reception is helping patients.

Create a better first impression

A patient’s first impression often starts with the phone call.

Managed service

A managed AI receptionist service for dental clinics that want peace of mind.

You are not left to figure it out on your own

AIGEN is set up and managed around your dental clinic. We build the call flow, use your approved information, test the AI before launch, monitor early calls, keep improving the system and keep you informed with useful updates.

Configured around your clinic

Your services, opening hours, FAQs, escalation rules and preferred caller experience are built into the system.

Tested before real patients reach it

We run realistic call scenarios, check the handover summaries and adjust the flow before it goes live.

Monitored and optimised

We review how calls are handled, improve responses where needed and help make sure the system stays useful.

Updates and reporting

You can see what calls are being captured, how the AI is performing and what improvements are being made over time.

Peace of mind: your clinic gets AI call backup without having to check every call, manage prompts or fix the system yourself. We look after setup, monitoring and ongoing optimisation.
Try it risk-free

Try AIGEN Dental free for 14 days.

Test the standalone AI receptionist on real calls, review the summaries and see whether it reduces pressure on reception. The pilot includes up to 300 AI call minutes across the two weeks.

What happens during the pilot

  • We set up the AI around your clinic and approved information.
  • Selected overflow, missed or after-hours calls are forwarded to AIGEN.
  • Patient details and the reason for calling are captured.
  • Your team receives clear summaries, transcripts and notifications.
  • We monitor performance and refine the call handling.
  • You decide at the end — no pressure and no long-term commitment.

Setup is handled by AIGEN. The pilot includes up to 300 AI call minutes across the 14 days.

Clear pilot boundaries

  • The free pilot is standalone and does not require PMS access.
  • It focuses on call answering, enquiry capture and summaries.
  • No confirmed diary bookings, deposits or payments during the pilot.
  • No WhatsApp reminder workflows or custom recalls during the pilot.
  • If the pilot works well, diary integration can be scoped afterwards.
  • We contact you before any usage beyond the 300-minute pilot allowance.
After the pilot: continue on the €297 managed standalone plan, or scope the €497 PMS Connected plan if controlled diary booking makes sense.
Simple monthly pricing

Start with call cover. Add diary integration when it makes sense.

Both plans include managed setup, testing, call-flow configuration, monitoring and ongoing optimisation.

Best place to start
Overflow, missed calls and after-hours cover

Managed AI Receptionist

€297 / month
+ call usage

A managed call-answering layer for dental clinics that want every patient acknowledged without connecting the AI directly to the diary.

  • AI call answering for overflow and after-hours calls
  • Patient name, number and reason for calling captured
  • Clear call summaries and instant alerts
  • Clinic-approved FAQs and call-handling rules
  • Human handoff and escalation instructions
  • Ongoing monitoring, review and optimisation
  • No PMS or diary access required
Start a Free 14-Day Pilot
Start standalone and prove the call handling first
Controlled diary integration

PMS Connected

€497 / month
+ call usage

The managed service above, with a defined connection to one supported practice-management system.

  • Everything in Managed AI Receptionist
  • Connection to one supported PMS
  • Up to five approved appointment types
  • Availability checking
  • Booking, rescheduling and cancellations
  • Confirmation only after the PMS reports success
  • Integration testing and ongoing monitoring
Discuss PMS Integration
Implementation and testing from €995

Call usage is billed separately. Combined phone and AI usage is typically around €0.10–€0.20 per minute, depending on the provider, call route and voice configuration. We estimate likely usage before launch and monitor it to avoid surprises.

Start standalone and add diary integration later. Many dental clinics begin with call answering, enquiry capture and summaries, then connect a small number of common appointment types once the system has proved itself.

Implementation and testing from €995. Additional appointment types, deposits, WhatsApp workflows, recalls, multi-location logic or deeper integrations are scoped separately.

Frequently asked questions

Everything your dental clinic needs to know.

Is AIGEN GDPR compliant?

AIGEN is designed to support GDPR-conscious handling of patient enquiries, with agreed data capture, approved access and privacy-aware workflows.

Does it give medical advice?

No. It does not diagnose or replace clinical judgement. It captures information and routes it to your team.

What types of enquiries can it handle?

Appointment requests, new patient enquiries, opening hours, cancellations, service questions, callback requests and common admin questions.

What happens if someone has an urgent issue?

The AI follows your agreed process and escalates urgent or red-flag concerns appropriately.

Can it help with appointment requests?

Yes. On the standalone plan it captures the preferred appointment type and time for reception to confirm. On the PMS Connected plan, where a supported connection is available, it can check availability and manage up to five approved appointment types.

Will it work with our current phone number?

Yes. Calls can usually be forwarded from your existing clinic number for missed, overflow or after-hours calls.

What happens when the AI doesn’t know the answer?

It does not guess. It captures the enquiry and sends it to your team for follow-up.

What’s included in the 14-day pilot?

Setup, tailoring, live call testing, call summaries, notifications, monitoring, adjustments during the pilot and up to 300 AI call minutes across the 14 days. The pilot is standalone and does not require PMS access.

Is the 14-day pilot unlimited?

No. The free 14-day pilot includes up to 300 AI call minutes across the two weeks. If call volume approaches that allowance, we will contact you before any additional usage is incurred.

How is call usage charged after the pilot?

Call and AI usage are billed separately based on actual use. Combined usage is typically around €0.10–€0.20 per minute, depending on the provider, call route and voice configuration. We estimate likely monthly usage before launch and monitor it so there are no unexpected costs.

How is AIGEN different from cheaper AI receptionist tools?

There are cheaper AI receptionist tools available, and some may suit basic message-taking. AIGEN is different because it is a managed service. We set up the call flow around your clinic, use your approved information, test it before launch, monitor early calls, refine the AI and keep you informed. You are not left to configure prompts, check every call or fix weak answers yourself.

Are we left to manage the AI ourselves?

No. AIGEN is managed for you. We handle setup, call-flow design, early-call monitoring, optimisation and practical updates, so your team gets the benefit of AI call backup without having to run the system themselves.

Do you provide reports or updates?

Yes. You receive call summaries and can be kept updated on what calls are being captured, how the AI is performing, usage levels and any improvements being made to the call flow.

Why not just choose the cheapest AI receptionist?

Price matters, but dental phones are too important to judge on price and minutes alone. The real question is whether the AI sounds professional, handles callers properly, captures the right details and gives your team useful summaries. Cheap minutes only matter if the call handling is good enough to trust.

What is included in the PMS Connected package?

It covers one dental clinic, one supported PMS and up to five approved appointment types, including agreed availability checks, booking, rescheduling and cancellations. Deposits, WhatsApp workflows, recalls, multi-location rules and deeper custom integrations are scoped separately.

Every patient call deserves a professional first response.

Test the live demo or start a free 14-day pilot using your own clinic information. We manage setup, and your current phone setup does not need to change.

Test the Live Demo → Start Your Free 14-Day Pilot →

Looking for more information? Read our guide on AI receptionists for dental clinics in Ireland.