Managed AI Receptionist for Aesthetic Clinics

Never miss another valuable treatment enquiry.

AIGEN backs up your front desk when reception is busy, after hours or already helping a client. It answers instantly, captures the treatment enquiry and sends your team a clear summary for follow-up.

Test the Live AI Start a Free 7-Day Pilot

Managed setupCall flow built around your clinic

Standalone firstNo PMS access required to begin

Irish supportTesting, monitoring and practical updates

Clear upgrade pathAdd controlled booking later

Live Voice Demo

Try the AI receptionist yourself

Click or tap the microphone once and speak with Niamh, our demonstration receptionist for Dublin Skin & Aesthetics. Ask about treatments, consultation availability, opening hours or a callback. See how she handles the enquiry, captures the caller’s details and keeps the conversation moving.

Click or tap the microphone once to start — do not hold the button down.
If your desktop does not have a working microphone, open this page on your phone.

AIGEN can begin as a standalone enquiry-capture service, sending a clear summary to your team. Once the call handling has proved itself, controlled booking can be added through one supported PMS or booking system.

Demo only. Please do not enter real personal or medical information. AIGEN does not provide treatment advice, diagnose or replace a qualified clinician.

Managed service, not DIY software

The AI is the software. The managed layer is AIGEN.

Aesthetic clinics should compare more than minutes and monthly price. Voice quality, enquiry handling, summaries, safe boundaries, testing and ongoing improvement all affect whether the system actually helps reception.

The difference

That’s the difference between deploying AI and managing AI.

We build the call flow around your clinic, use approved treatment information, test realistic client enquiries, monitor early calls and improve weak spots over time.

✓ Built around your clinic ✓ Voice and scenarios tested ✓ Early calls monitored ✓ Summaries reviewed for quality ✓ Ongoing support and updates

Cheap minutes only matter if the AI handles the call properly.

Built for busy clinics

Support your team, improve caller experience and protect treatment enquiries.

AIGEN gives potential clients a calm, professional first response while your team stays focused on the person in front of them.

✓

Answers overflow calls

Acts as a backup when reception is busy, closed, or dealing with clients in the clinic.

✓

Captures treatment enquiries

Collects the caller’s details, treatment interest, urgency, and preferred appointment time.

✓

Sends a clear summary

Your team receives the enquiry by email, CRM, SMS, or WhatsApp for prompt follow-up.

How it works

Simple for your team. Professional for your clients.

The system is configured around your clinic’s services, opening hours, enquiry process, and follow-up preferences.

Your team is busy

A call arrives while reception is helping clients or already handling another enquiry.

AIGEN answers

The AI assistant responds calmly and follows your approved, clinic-specific call flow.

Details are captured

It records the caller’s contact information, treatment interest, urgency, and preferred time.

Your team follows up

A structured summary is sent to your team so they can review and respond appropriately.

Why AIGEN

Not voicemail. Not generic DIY software.

AIGEN is a managed AI receptionist service for aesthetic clinics — not voicemail, not a generic login, and not another system your team has to configure alone.

Missed calls or voicemail

Potential clients may simply move on.

×Clients may not leave a message
×No structured enquiry details
×Manual callbacks pile up
×No visibility into lost opportunities

Generic AI software

Often another system for staff to configure and manage.

✓Can answer basic questions
×May not reflect your clinic workflow
×Often requires DIY setup
×Limited hands-on local support

AIGEN managed AI receptionist

Configured, tested and improved around your clinic.

✓Backs up reception during busy and after-hours periods
✓Captures treatment enquiries and consultation requests clearly
✓Uses your approved clinic information and safe boundaries
✓Sends structured summaries your team can act on
✓Early calls are monitored and improved
✓Controlled PMS booking can be added later

One managed package

Your AI Front Desk — €397/month.

Phone, website and supported social enquiries, booking assistance and customer follow-up automations, configured and managed for your clinic.

Seven-Day Free Trial

Try phone and website enquiry handling before you commit.

We configure approved FAQs, booking guidance and enquiry capture, with up to 100 AI voice minutes during the seven-day free trial.

€0 upfront, no deposit and no setup fee for the trial
No PMS or booking-system access required to start
No automatic paid conversion or trial overage charges
Any trial extension or extra usage requires agreement first

Fully managed by AIGEN

AI Front Desk & Lead Capture

One connected customer-enquiry system

€397 / month

200 AI voice minutes included each month

Additional AI voice minutes are €0.30 each. A one-off €500 setup fee is payable only if you choose to continue after the free trial.

AI phone answering and website voice and chat
Approved clinic FAQs and booking assistance
Supported social channels as agreed
Appointment reminders and missed-enquiry follow-up
Approved rebooking prompts and honest review requests
Managed setup, monitoring and ongoing optimisation

Discuss Your Seven-Day Free Trial

Channels, calendars and automations depend on supported connections and your agreed rollout. Messaging charges and specialist integrations are scoped and agreed separately in advance.

Quick questions

What clinics usually ask first.

Does AIGEN replace reception?

No. AIGEN supports your team with routine calls, website enquiries and agreed follow-up workflows when staff are busy or unavailable.

What does the seven-day free trial include?

Phone and website enquiry handling, approved administrative FAQs, booking guidance and enquiry capture, with up to 100 AI voice minutes. The trial is free, with €0 upfront, no deposit, no setup fee, no automatic paid conversion and no automatic trial overage charges.

Does the trial require PMS access?

No. We can use your approved booking link or capture appointment requests for your team. Direct access to your booking system is not required to start the trial.

What does the ongoing AI Front Desk cost?

€397 per month, including 200 AI voice minutes each month. Additional AI voice minutes cost €0.30 each. Messaging charges and specialist integrations are agreed separately in advance.

When is the €500 setup fee payable?

Only if you choose to continue after the free trial. The one-off €500 fee covers the agreed full rollout and configuration.

Can AIGEN book consultations directly?

Where a supported booking integration is connected and agreed, AIGEN can help with availability and approved appointment types. Otherwise, it uses your booking link or captures a request for staff confirmation. Compatibility and scope are confirmed before rollout.

Can it connect with Phorest?

Compatibility depends on your Phorest setup, supported access and the required workflow. We assess the connection and agree any specialist integration costs before starting.

What is included in the managed service?

The agreed AI phone assistant, website voice and chat, supported social channels, booking assistance, approved reminders, follow-ups, rebooking prompts and review requests, configured and managed for your business. Connected channels and workflows depend on the agreed setup.

Is the one-off customer reactivation campaign included?

The separately advertised 25-day WhatsApp and email reactivation campaign has its own fixed campaign fees and terms. It does not require an ongoing Front Desk subscription.

Does AIGEN give treatment or medical advice?

No. The AI answers approved administrative and service questions. Treatment suitability, clinical decisions and medical advice remain with qualified professionals.

See how AIGEN would handle your clinic’s real enquiries.

Start with a free 7-day standalone pilot. We configure the call flow, monitor the early calls and show you whether AIGEN genuinely reduces pressure and captures more useful enquiries.

Start Your Free 7-Day Pilot

AI Front Desk — one clear package

€397/month · 200 AI voice minutes · €0.30 per additional minute.

€397 per month with 200 AI voice minutes included. Additional AI voice minutes cost €0.30 each. A one-off €500 setup fee is payable only if you choose to continue after the free trial. The seven-day free trial includes phone and website enquiry handling and up to 100 AI voice minutes, with €0 upfront, no deposit, no automatic paid conversion and no automatic trial overage charges. Supported social channels, reminders, follow-ups and other agreed automations are configured for the ongoing service. Messaging charges and specialist integrations are agreed separately in advance.

Discuss your seven-day free trial