AIGEN backs up your front desk when reception is busy, after hours or already helping a client. It answers instantly, captures the treatment enquiry and sends your team a clear summary for follow-up.
Live Voice Demo
Click or tap the microphone once and speak with Niamh, our demonstration receptionist for Dublin Skin & Aesthetics. Ask about treatments, consultation availability, opening hours or a callback. See how she handles the enquiry, captures the caller’s details and keeps the conversation moving.
Click or tap the microphone once to start — do not hold the button down.
If your desktop does not have a working microphone, open this page on your phone.
AIGEN can begin as a standalone enquiry-capture service, sending a clear summary to your team. Once the call handling has proved itself, controlled booking can be added through one supported PMS or booking system.
Demo only. Please do not enter real personal or medical information. AIGEN does not provide treatment advice, diagnose or replace a qualified clinician.
Aesthetic clinics should compare more than minutes and monthly price. Voice quality, enquiry handling, summaries, safe boundaries, testing and ongoing improvement all affect whether the system actually helps reception.
We build the call flow around your clinic, use approved treatment information, test realistic client enquiries, monitor early calls and improve weak spots over time.
Cheap minutes only matter if the AI handles the call properly.
AIGEN gives potential clients a calm, professional first response while your team stays focused on the person in front of them.
Acts as a backup when reception is busy, closed, or dealing with clients in the clinic.
Collects the caller’s details, treatment interest, urgency, and preferred appointment time.
Your team receives the enquiry by email, CRM, SMS, or WhatsApp for prompt follow-up.
The system is configured around your clinic’s services, opening hours, enquiry process, and follow-up preferences.
A call arrives while reception is helping clients or already handling another enquiry.
The AI assistant responds calmly and follows your approved, clinic-specific call flow.
It records the caller’s contact information, treatment interest, urgency, and preferred time.
A structured summary is sent to your team so they can review and respond appropriately.
AIGEN is a managed AI receptionist service for aesthetic clinics — not voicemail, not a generic login, and not another system your team has to configure alone.
Both plans are managed services. The difference is whether AIGEN remains a call-answering layer or connects to one supported PMS or booking system for a controlled set of appointment types.
The pilot is standalone and includes managed setup, clinic-specific call-flow configuration, monitoring, adjustments and up to 300 AI call minutes across the two weeks.
Managed call answering and enquiry capture without connecting AIGEN directly to your diary.
Everything in the managed standalone plan, with one supported PMS or booking system connected.
Call usage is billed separately. Combined phone and AI usage is typically around €0.10–€0.20 per minute, depending on the provider, call route and voice configuration.
Implementation and testing from €995. Extra appointment types, deposits, WhatsApp workflows, recalls, multi-location logic and deeper integrations are scoped separately.
No. AIGEN backs up reception when the team is busy, unavailable or the clinic is closed. It is designed to reduce pressure, not replace staff.
The standalone pilot includes setup, clinic-specific call-flow configuration, live call testing, summaries, monitoring, adjustments and up to 300 AI call minutes across the two weeks.
No. The pilot is standalone. AIGEN answers selected calls, captures the enquiry and sends a summary to your team without accessing the diary.
On the €297 standalone plan, AIGEN captures the preferred consultation type and time for your team to confirm. On PMS Connected, it can manage up to five approved appointment types where a supported connection is available.
It covers one clinic, one supported PMS or booking system and up to five approved appointment types, including agreed availability checks, booking, rescheduling and cancellations.
Compatibility depends on the clinic’s Phorest setup, available access and the exact workflow required. We assess the connection before agreeing scope or implementation.
Summaries and caller details can be sent by email, CRM, SMS or WhatsApp, depending on the agreed setup.
Call and AI usage are billed separately based on actual use. Combined usage is typically around €0.10–€0.20 per minute, depending on the provider, call route and voice configuration.
Those are not included by default. Deposits, payment flows, recalls, multi-location logic, extra appointment types and deeper integrations are scoped separately.
No. AIGEN does not diagnose, recommend treatments or make clinical decisions. It captures the enquiry and directs the caller towards the appropriate next step.
Start with a free 14-day standalone pilot. We configure the call flow, monitor the early calls and show you whether AIGEN genuinely reduces pressure and captures more useful enquiries.
Start Your Free 14-Day Pilot